Recent events and reports in the press have shown just how vulnerable your personal details can be. Stolen by Internet thieves, discarded in rubbish bins by banks or scammed by emails encouraging you to confirm your details here, there are plenty of ways that the unwary consumer can be parted easily from their money. Credit card transactions on the Internet have increased rapidly as high street sales crash. So just how safe are your details when using your credit card online?
Despite the frightening headlines of identity theft and credit card scams, its actually relatively safe to use your credit card to make purchases online, as long as you exercise a little caution. There are plenty of precautions you can take to protect yourself against unscrupulous businesses or even those businesses that are genuine but may collapse before your transaction has been completed. Even some of the biggest online companies are at risk (the recent collapse of XL Leisure, Britains third largest tour operator is a case in point), so it pays to take steps to avoid getting caught out before you type in your credit card number and hit enter.
Ironically enough, the first tip is " always use a credit card rather than a debit card. The Consumer Credit Act 1974 Section 75 states that if something does go wrong with a transaction the credit card company is jointly and severally liable with the retailer. This covers transactions from 100 up to a maximum of 30,000 and gives consumers some peace of mind. If a company does go out of business before youve received your goods then you can claim the amount back from the card provider. A recent court ruling has also determined that purchases from overseas companies are also covered, which is particularly reassuring for online customers. However, these regulations may not be applicable if you have made your purchase through PayPal or other similar payment systems. Debit card transactions do not have this protection and are at far more risk.
Check if your credit card offers an Internet guarantee. It means that you will be covered against the cost of fraudulent online activities, although the exact terms and conditions may vary from card to card. Card providers that do not offer Internet guarantees may instead offer a dispute procedure. This means that if you cannot recover your money back from the company, a liquidator (in the case of a company going into administration) or another third party then you may be able to take the case to arbitration and recover your funds that way.
Check your computer before and after you log on to ensure that your security systems are up to date and adequate. If you do not have anti-virus software and a firewall installed, your computer and consequently your credit card details are vulnerable to attack from spyware, which can skim your details by counting the keystrokes of passwords and other sensitive information. If an email asks you to confirm your details here by clicking on a link, there is a very good chance that the email is a scam, as a bank or credit card provider will never ask you to confirm your details either by email or phone. Delete these phishing emails unopened, or you could suddenly find your bank account or credit card funds draining away very quickly. Keep all passwords secure and never use the same password for all your Internet activities. Once that password becomes known your entire system (including your credit card details) become vulnerable.
Look for two indicators when working online to show that a site is secure. The first is the inclusion of the letter s in the URL address (a secure site will start with the prefix https) and the second is a padlock icon in the bottom right hand browser frame on your screen. If either of these indicators are missing, the site is unsecured and so are your details. Finally, check that the company you are buying from actually exists in the real world (with a real address and telephone number) and doesnt just exist in cyberspace. By following these few simple guidelines, you can be sure that your credit card details will remain secure and that there wont be any nasty surprises the next time you receive a statement. - 20896
Despite the frightening headlines of identity theft and credit card scams, its actually relatively safe to use your credit card to make purchases online, as long as you exercise a little caution. There are plenty of precautions you can take to protect yourself against unscrupulous businesses or even those businesses that are genuine but may collapse before your transaction has been completed. Even some of the biggest online companies are at risk (the recent collapse of XL Leisure, Britains third largest tour operator is a case in point), so it pays to take steps to avoid getting caught out before you type in your credit card number and hit enter.
Ironically enough, the first tip is " always use a credit card rather than a debit card. The Consumer Credit Act 1974 Section 75 states that if something does go wrong with a transaction the credit card company is jointly and severally liable with the retailer. This covers transactions from 100 up to a maximum of 30,000 and gives consumers some peace of mind. If a company does go out of business before youve received your goods then you can claim the amount back from the card provider. A recent court ruling has also determined that purchases from overseas companies are also covered, which is particularly reassuring for online customers. However, these regulations may not be applicable if you have made your purchase through PayPal or other similar payment systems. Debit card transactions do not have this protection and are at far more risk.
Check if your credit card offers an Internet guarantee. It means that you will be covered against the cost of fraudulent online activities, although the exact terms and conditions may vary from card to card. Card providers that do not offer Internet guarantees may instead offer a dispute procedure. This means that if you cannot recover your money back from the company, a liquidator (in the case of a company going into administration) or another third party then you may be able to take the case to arbitration and recover your funds that way.
Check your computer before and after you log on to ensure that your security systems are up to date and adequate. If you do not have anti-virus software and a firewall installed, your computer and consequently your credit card details are vulnerable to attack from spyware, which can skim your details by counting the keystrokes of passwords and other sensitive information. If an email asks you to confirm your details here by clicking on a link, there is a very good chance that the email is a scam, as a bank or credit card provider will never ask you to confirm your details either by email or phone. Delete these phishing emails unopened, or you could suddenly find your bank account or credit card funds draining away very quickly. Keep all passwords secure and never use the same password for all your Internet activities. Once that password becomes known your entire system (including your credit card details) become vulnerable.
Look for two indicators when working online to show that a site is secure. The first is the inclusion of the letter s in the URL address (a secure site will start with the prefix https) and the second is a padlock icon in the bottom right hand browser frame on your screen. If either of these indicators are missing, the site is unsecured and so are your details. Finally, check that the company you are buying from actually exists in the real world (with a real address and telephone number) and doesnt just exist in cyberspace. By following these few simple guidelines, you can be sure that your credit card details will remain secure and that there wont be any nasty surprises the next time you receive a statement. - 20896
About the Author:
Henry Jones is a financial writer that likes to bring forward issues and information within the financial market. You can find further information on credit cards online here.
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